Success story: Hotel Jen Penang

Hotel Jen Penang
Hotel Jen Penang

Industry

Hospitality

Customer Profile

Hotel Jen Penang by Shangri-La is a 4 star hotel in the heart of Penang with over 400 guestrooms and over 500 employees.

Market

Malaysia

Tricor Services

Tricor service

HR & Payroll Services (unify | HRS)

Customer Since

2013

A tailored approach to HR and payroll functions

We are extremely satisfied with Tricor’s services. The support team provides prompt assistance and useful guidance, especially during critical periods.

Beh Ming Yi, Paymaster

Challenges

The administrative workload significantly increased during critical payroll periods, which put a lot of pressure on client’s HR team.

Solution

HR & Payroll Services (unify | HRS)

Key Services:

  • Payroll outsourcing
  • Custom portal settings

Benefit

Tricor revolutionised the payroll flow with minimal manual intervention, and allowed the HR team to focus on core functions rather than administrative tasks.

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