Success story: Vera Bradley

Vera Bradley
Vera Bradley

Industry

Apparel & Fashion

Customer Profile

Vera Bradley designs, manufactures, and sells women’s handbags, luggage and travel items, fashion and home accessories, and gifts.

Market

Japan

Tricor Services

Full BPO

Customer Since

2011

All-in-one business solution

If you talk to our store team – the folks that work day in, day out and interact with our customers – they look at Tricor as their support team. They can go to them, they can trust them, they get response levels that are fantastic. And more importantly, they look at them as friends.

Sachin Shah, Senior Director

Challenges

Vera Bradley was struggling with the complex bureaucracy and regulations to establish a business in Japan.

Solution

Tricor Japan supported the client with full back-office services to ensure that the client could fulfill the operational needs, as well as to run a company compliantly in Japan.

Benefit

The project was executed successfully and met the client’s expectations.

Download our complimentary case study

Related Success Stories