Success story: Neways Japan

Neways Japan
Neways Japan

Industry

Healthcare & Pharmaceuticals

Customer Profile

Neways Japan Inc. sells personal care products. The Company provides health supplements, wellness foods, skin care products, cosmetics, and household sanitary products. Neways Japan also offers kitchen appliances and other beauty supplies.

Market

Japan

Tricor Services

Full BPO

Customer Since

2011

Operations streamlined like never before

Tricor brings three things to the table. The first is deep vertical knowledge in each one of the areas that they consult in. The second is outstanding professionalism in the way they go about their work. The third is the very strong sense of partnership that they work hard to develop with us as a client.

Terry White, Managing Director

Challenges

Required a local business partner to take care of the operational structure in Japan.

Solution

Identified challenges with back-office operations in Japan and guided the client the solutions to run the operations more effectively.

Benefit

Reduced operational challenges while the client also could spend the time to focus on the front-end business.

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