Data analytics can harness the full potential of Asia’s ambitious young professionals
Set against clear skies and open seas, the Hyatt Regency Kinabalu is a restorative luxury destination in Sabah, Malaysia. Its team consistently earns rave reviews for dedicated customer service — and rightly so. Hyatt takes great pride in developing employees and creating customized career pathways for them.
When the hotel sought to enhance its exceptional staff morale, it turned to an unlikely source: data analytics. Through a data hub, Hyatt HR managers were enabled to identify ambitious, high-performing employees and reward them accordingly, incentivizing them to progress their careers within the company.